Returns are not available on goods sold under special terms e.g. Failure to report within this time limit may mean that the goods are not treated as DOA.ĭOA goods must be returned within 7 working days of delivery.Ī 15% restocking fee will be charged on all returned goods that were supplied correctly but are no longer required (not DOA goods).Īny goods incorrectly addressed by Cotter Motorcycles Dublin will be re-sent with no carriage cost payable by the customer involved once the error has been accepted by us. Special order items are non-refundable & non-returnable unless they are DOA.Īny ‘damaged on arrival’ (DOA) goods or consignment shortages must be reported by telephone immediately (no later than 24 hours of receipt of delivery) and full details of the consignment supplied at the time of reporting. Responsibility for non-receipt of returned items rests with the sender. You must include the completed returns note ( get it here ) with all returned goods.Īll returned goods must be in the same condition as sent and in original packaging provided.Īll returned goods must be sent back within 14 days of receipt, any returns received after this time may be rejected or be subject to 15% handling charge. This returns policy is implemented at the sole discretion of Cotter Motorcycles Dublin:
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January 2023
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